How volunteer firefighter and lawyer Mike Lemm turned a lifelong call to serve people in difficult moments into part of Andco’s mission.
Ideas for faster casework.
For firms building a better pre-litigation operation.
“A strong workup is not one task. It is a chain of dependent work that has to stay moving.”
What a complete case workup looks like before demand
A practical view of the reports, coverage details, records, bills, and follow-up work that move a case from intake toward demand.
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The request itself is simple. The agency-specific process, payment, follow-up, and delivery path are what create delay.
A better client experience starts with turning case activity into clear, timely updates instead of another queue for staff.
The useful question is not whether a task uses AI. It is whether the full workflow reaches a reliable outcome.
Treat each request as a tracked workflow with its own channel, dependencies, follow-up cadence, and completion criteria.