Terms of Service

By accessing or using the Andco platform, website (useandco.com), and related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you are accepting these Terms on behalf of a law firm or other legal entity, you represent that you have the authority to bind that entity. If you do not agree, do not use the Services.

Andco provides an AI-powered legal operations platform for personal injury law firms. Our Services include, but are not limited to:

• Automated retrieval of accident reports, medical records, and insurance information
• Insurance verification, claims opening, and letters of representation
• Provider discovery and follow-up communications
• Medical record organization, chronologies, and case workup preparation
• Client-facing portal for document uploads and medical authorization collection
• Integration with third-party case management systems

Andco is not a law firm and does not provide legal advice. All case strategy, legal decisions, and client representation remain the sole responsibility of the subscribing law firm.

The Services are intended for use by licensed attorneys, law firms, and their authorized staff. By using the Services, you represent that you are at least 18 years of age and are legally authorized to practice law or are employed by an entity that is.

You must provide accurate, current, and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to notify Andco immediately of any unauthorized use of your account.

You agree not to:

• Use the Services for any unlawful purpose or in violation of any applicable laws or regulations
• Submit false, misleading, or fraudulent information through the platform
• Attempt to gain unauthorized access to any part of the Services, other accounts, or systems
• Reverse engineer, decompile, or disassemble any aspect of the Services
• Use the Services to transmit malware, viruses, or other harmful code
• Resell, sublicense, or redistribute access to the Services without Andco's prior written consent
• Use the Services in any manner that could damage, disable, or impair the platform

Andco provides a self-serve client portal that allows your clients to upload documents such as identification and insurance cards, sign medical authorizations, and submit information relevant to their case. The portal does not provide legal advice, case updates, or attorney-client communications. You are responsible for ensuring your clients understand that the portal is operated by Andco on your firm's behalf and that Andco is not their attorney.

All case data, client information, documents, and records submitted to or retrieved through the Services remain the property of the subscribing law firm. Andco does not claim ownership of your data. Upon termination, Andco will make your data available for export for a period of 30 days, after which it may be deleted.

Andco handles Protected Health Information ("PHI") in connection with the Services. Our use of PHI is governed by a separate Business Associate Agreement ("BAA") executed between Andco and the subscribing law firm. By using the Services, you agree to execute a BAA with Andco prior to the transmission of any PHI through the platform.

The Services may integrate with third-party case management systems and other tools. Andco is not responsible for the availability, accuracy, or performance of third-party services. Your use of third-party integrations is subject to those providers' respective terms and conditions.

Certain features of the Services use artificial intelligence to generate case workups, medical chronologies, and other outputs. While Andco strives for accuracy, AI-generated outputs may contain errors or omissions. You are solely responsible for reviewing, verifying, and approving all AI-generated outputs before relying on them in any legal proceeding.

Fees for the Services are set forth in your subscription agreement or order form with Andco. Andco reserves the right to modify pricing with 30 days' written notice. Failure to pay fees when due may result in suspension or termination of access to the Services.

Andco will treat all data submitted by you through the Services as confidential and will not disclose it to third parties except as necessary to provide the Services, as required by law, or as authorized by you. Infrastructure supporting the Services is dedicated and exclusive to your firm.

Andco retains all rights, title, and interest in the platform, software, algorithms, models, workflows, and documentation that constitute the Services. Nothing in these Terms grants you any rights to Andco's intellectual property other than the limited right to use the Services during your subscription.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANDCO'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO ANDCO IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

IN NO EVENT SHALL ANDCO BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, REGARDLESS OF THE THEORY OF LIABILITY.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." ANDCO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ANDCO DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

You agree to indemnify, defend, and hold harmless Andco and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your use of the Services, your violation of these Terms, or your violation of any third-party rights.

These Terms are effective until terminated. Either party may terminate with 30 days' written notice. Andco may suspend or terminate your access immediately if you breach these Terms. Upon termination, your right to use the Services ceases and Sections 7, 12, 13, 14, 15, 16, and 20 survive.

Andco reserves the right to modify these Terms at any time. We will provide notice of material changes by email or through the platform. Your continued use of the Services after notice constitutes acceptance of the modified Terms.

Any dispute arising from these Terms or the Services shall be resolved through binding arbitration administered by JAMS in San Francisco, California, under its Comprehensive Arbitration Rules. Each party shall bear its own costs. Nothing in this section prevents either party from seeking injunctive relief in a court of competent jurisdiction.

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles.

Entire Agreement. These Terms, together with any applicable order form, BAA, and privacy policy, constitute the entire agreement between you and Andco.

Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in full force.

Waiver. Failure to enforce any provision does not constitute a waiver of that provision.

Assignment. You may not assign these Terms without Andco's prior written consent. Andco may assign these Terms in connection with a merger, acquisition, or sale of assets.

For questions about these Terms, contact:

RMJ Labs, Inc. d/b/a Andco
Email: legal [at] useandco.com
Website: useandco.com