Your clients are your fastest path to records.

Collect authorizations, insurance details, provider names, and treatment updates automatically—then turn every response into immediate case work.

S&SSmith & Smith LLP
Client intake · Active
Step 3 of 6 · Providers

Who have you seen?

We'll contact them to collect your records.

Sutter HealthHealth System · Linkable
Provider linkedRecords request launched instantly
01

Client provides information

Authorizations, insurance details, provider names, and treatment updates—collected automatically via SMS, email, or portal.

02

Andco acts immediately

Every piece of client information triggers a downstream workflow—record requests, insurance verification, provider discovery.

03

Records arrive faster

No waiting for your team to process intake forms. The moment a client signs, Andco is already requesting records.

Every client action,

in one connected system.

Clients can get set up from their phone.

A guided mobile flow collects case details, providers, insurance, and documents without another staff call.

Client completing case onboarding on her phone at home
Step 3 of 5 · Providers
Sutter Health linked

One signature. Every form.

Clients e-sign your full onboarding packet—HIPAAs, intake documents, release forms—in one pass.

Client reviewing and signing an onboarding packet on his phone
Client onboarding packet4 forms · 1 signature
Darren Lee
Packet completed

Every answer starts the next workflow.

Nothing waits in an inbox for your team to interpret or re-enter.

Signs HIPAA authorizationInstantRecords requests sent to 3 providers
Uploads insurance cardInstantCoverage verification started with Geico
Completes treatment survey< 1 minNew provider discovered → records requested
Provides accident report #InstantReport request filed with SFPD portal

Clients can upload documents at any time.

Insurance cards, bills, photos, and forms go straight to the case file.

Eberst LawUpload a document
Add a new documentPhoto, PDF, or scan up to 25 MBChoose file
Insurance card.jpgUploaded just now
Hospital bill.pdfAdded yesterday

Treatment, providers, and records stay connected.

Check-ins surface new care while linked accounts keep the file current.

Treatment check-inHave you seen a new provider?Reminder sent automatically
Connected accounts
Sutter Health14 records
UCSF Health8 records

Keep every client moving.

Without the follow-up chase.

The manual way.

A person on your team spends the day chasing clients and providers across calls, inboxes, fax machines, and the mail.

Recent callMaria SantosNo answer · Voicemail leftMissed
OutlookSent
Insurance card neededTo: maria.santos@email.com11:32 AM

Hi Maria,

Could you send a photo of the front and back of your insurance card?

Thanks,
Sarah
James Black
JBJames · 12:42 PMHey, can you mail out this check?Check #1842 · Sutter Health ROI$28.50
Sarah · 12:44 PMYeah, I’ll go to the post office after I fax over the docs that need to go with this.Sarah Chen

The Andco way.

One mobile onboarding flow for clients, with Andco agents handling the work so your team can spend more time connecting.

Client onboarding
Smith & Smith LLP
Step 1 of 5Your details

Tell us about your case

Confirm the details we need to get started.

Full nameMaria SantosAccident dateJune 18, 2026

Chase justice, not paper.

See how Andco saves 24+ hours per case — zero setup, no disruption. Your first case is on us.