Clientwork

Your clients are your fastest path to records.

01

Client provides information

Authorizations, insurance details, provider names, and treatment updates — collected automatically via SMS, email, or portal.

02

Andco acts immediately

Every piece of client information triggers a downstream workflow — record requests, insurance verification, provider discovery.

03

Records arrive faster

No waiting for your team to process intake forms. The moment a client signs, Andco is already requesting records.

A client experience that accelerates the case.

Clients link their providers and records start flowing instantly. No phone trees, no fax machines.

Smith & Smith LLP

Client Intake

Step 3 of 6Providers

Who have you seen?

We'll contact them to collect your records.

Search for a provider

e.g. Kaiser Permanente, UCSF, Dr. Smith...

Type at least 2 characters to search. Linkable providers can be connected automatically.

Don't know all your providers yet? No problem — you can add more later.

Every client action triggers a workflow.

Signs HIPAA authorization
Instant
Andco →Records requests sent to 3 providers
Uploads insurance card
Instant
Andco →Coverage verification started with Geico
Completes treatment survey
< 1 min
Andco →New provider discovered → records requested
Provides accident report #
Instant
Andco →Report request filed with SFPD portal
Confirms treating providers
Instant
Andco →2 additional record requests sent

Bring your clients closer to their case.

A self-serve portal for document collection and record sharing. Fewer status calls, more time for your team.

Eberst Law
MR
SC
+1

Good afternoon, Darren

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Your Case

Gathering Records

Case is active

1

Providers

1 provider on file

3

Documents

3 documents on file

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Built to accelerate, not just communicate.

Instant authorization collection

Medical authorizations signed digitally so requests go out immediately.

Provider & insurance capture

Clients submit insurance cards and provider details. Andco kicks off retrieval in real time.

Treatment check-ins

Automated surveys surface new providers and trigger record requests automatically.

Document uploads

Every client upload feeds into the case file and triggers relevant workflows.

Smart reminders

Andco follows up on missing authorizations and info so your team doesn't have to.

Medical record linking

Clients connect patient portals so Andco can pull records directly.

See Clientwork in action.

Watch how client interactions become instant record retrieval workflows.